Seung Woo Lee, Na Ra Cho, Seung Hyun Yoo, Sung Sunwoo
Department of Family Medicine, Asan Medical Center, University of Ulsan College of Medicine, Seoul, Korea
Background: Lifetime health maintenance program (LHMP)
is designed for individualized disease prevention
and health promotion through regular health check-ups and
improving risk factors. This study aimed to investigate
patients¡¯ satisfaction of lifetime health clinic (LHC) in a
tertiary hospital and to evaluate associated factors
in order to support primary health care strengthening policy.
Methods: We conducted surveys for patients, who visited
LHC in a department of family medicine at a tertiary
hospital from March 1st 2016 to December 31st 2016. We
analyzed proportions and characteristics associated
with patients, who were willing to recommend LHC. The
relationship between willingness to recommend LHC
and associated factors were evaluated by multivariate
logistic regression analyses.
Results: Among the patients who answered the
questionnaires, 83.7% responded that they would
recommend
LHC to others. Results from multivariate analyses suggested
that patients living in provinces (odds ratio [OR]
4.21, 95% confidence interval [CI], 1.36-13.02), patients
who were recommend by others to visit LHC (OR 3.99,
95% CI, 1.29-12.35), and those who had a large number of
medical service preference items (OR 5.91, 95% CI,
1.48-23.58) were significantly associated with willingness to
recommend LHC.
Conclusions: LHC pursues the goal of primary care. Findings
highlight the fact that high quality health service
should be provided in small and municipal hospitals to
improve patients¡¯ satisfaction. Furthermore, it is essential
to establish family physician networks and health service
infrastructure that can reflect various opinions.
Korean J Health Promot 2017;17(3):176-183
Keywords: Lifetime Health Maintenance Program, Patient
satisfaction, Primary care |